Terms of Service
Effective Date: November 2024
1. Acceptance of Terms
By accessing and using Akiya Japan's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Use License
Permission is granted to temporarily access the materials (information or software) on Akiya Japan's website for personal, non-commercial transitory viewing only.
3. Disclaimer
The materials on Akiya Japan's website are provided on an 'as is' basis. Akiya Japan makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
4. Limitations
In no event shall Akiya Japan or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Akiya Japan's website.
5. Accuracy of Materials
The materials appearing on Akiya Japan's website could include technical, typographical, or photographic errors. Akiya Japan does not warrant that any of the materials on its website are accurate, complete or current.
6. Links
Akiya Japan has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site.
7. Subscription Cancellation
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. You'll continue to have access until the end of your billing period. Cancelling inside the account provides you with a confirmation email.
Important: Requests to cancel via email may be subject to spam filtering. Please do not do this. It is important you manage these changes from inside your account. Please contact us at admin@akiyajapan.com if you experience any difficulties.
8. Gift Subscriptions
Purchase and Redemption
Gift subscriptions allow you to purchase premium access for another person. All gift subscription prices are in USD. Upon purchase, you will receive a unique redemption code that can be delivered via email or as a printable gift card.
Validity and Expiration
- Gift redemption codes are valid for 1 year from the date of purchase
- Unredeemed gift codes cannot be refunded after 14 days from purchase
- Once redeemed, the subscription period begins immediately
Non-Refundable Credits
Gift subscriptions are sold as non-refundable credits. Once a gift code has been redeemed, it cannot be reversed or refunded. If the recipient already has an active subscription, the gift will be stored as a credit and automatically applied when their current subscription expires.
Consultation Add-ons
Gift subscriptions may include optional consultation credits. These credits are stored in the recipient's account upon redemption and can be used to book a consultation session at their convenience. Consultation credits do not expire while the recipient maintains an active account.
9. Modifications
Akiya Japan may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Japan and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Contact Us
If you have any questions about these Terms, please contact us at admin@akiyajapan.com.